Live / Mobile
This Privacy Policy tells you exactly what personal information pko777 collects when you create and use your account, how we store it, and the choices you can make about it. Access to the platform depends on local law and is available only where local regulations permit.
When you open an account with pko777, we collect the details you submit during registration — your name, contact information and, where required for account verification, identification documents. When you use a payment method such as Maya, GrabPay or Bank Transfer to add funds to your account wallet, we log the transaction reference and the method you selected. We do not store your full payment credentials; those are handled by the respective payment service under its own security framework. We also collect technical data automatically: the device type you used to access the platform, your session timestamps, and the pages you navigated. This helps us keep your account secure and consistent across sessions — for example, recognising that you moved from a mobile browser back to the same account on a different device. Your data is held only for as long as your account remains active or as required by applicable law in your eligible region. We do not sell your personal information to third parties for their own marketing. Where we share data with service providers — such as payment processors for Maya and GrabPay transactions — we do so only to the extent needed to deliver the service you requested. The current state of your stored information is accessible in your account dashboard after login.
Transaction references linked to Maya top-ups are logged in your account wallet history, not stored as raw card or wallet credentials.
GrabPay payment references are recorded for reconciliation and your own transaction records, accessible in your account history.
Bank Transfer details you enter during a deposit are passed to the relevant processor only and are not retained beyond the transaction window.
Not every interaction with pko777 falls under the same rules. Some areas of your experience are fully within this policy; others involve third-party services that maintain their own privacy practices. Understanding the boundary helps you know who to contact when a question comes up about your data.
Fully covered. Everything you submit when creating or updating your account — name, contact details, verification documents — is governed by this policy.
Covered for the reference data we hold. The underlying payment processing for Maya, GrabPay and Bank Transfer is governed by each provider's own terms and privacy notice.
Covered for session logs and account-linked activity. Game mechanics and content are supplied by studios; those providers do not receive your personal account data through normal play.
Not covered. If you follow a link to an external site or use a third-party service not integrated into your pko777 account, that service operates under its own privacy policy.
You have practical options when it comes to the personal information we hold. Reviewing what we have is straightforward: log in to your account dashboard and check the profile section, where your registered details are displayed. If anything is incorrect — a misspelled name, an outdated contact number, a changed email address — you can submit a correction request directly through the support channel shown in the Contact section below. If you want to know more about a specific data point we hold, or if you believe data has been handled incorrectly, raising a formal question is the right step. Send your query through our support contact with the subject line referencing your account, and our team will respond to verify your identity and address the concern. Requests related to account closure and data retention are handled the same way — through direct contact, not through an automated form.
Log in and go to your account profile page. Your registered name, contact email and linked payment methods are listed there for your reference.
Send a correction request to our support team with the specific field you want updated. We will verify your identity before making changes.
If you have a concern about how a particular piece of information is stored or used, contact support with your account reference and describe the issue clearly.
For questions about data retention or account closure, reach the team through the contact paths listed in the Support section of this page.
If you have a question about this Privacy Policy, want to correct information on your account, or need to raise a concern about how your data has been handled, use one of the contact paths below. Include your account username or registered email so we can locate your record and respond accurately.
Send your privacy question or correction request to our support email. Include your account reference and the specific detail you are asking about for the fastest response.
Open the chat widget inside your logged-in account dashboard to reach a support agent directly. Live chat is accessible from any page once you are signed in.
Your dashboard shows the current state of your stored profile details. Check there first before contacting support — many self-service corrections start on that page.
Security and transparency around data handling are two things we keep consistent across every account interaction. Here is how each area works in practice so you can make informed decisions about your account.
Personal information is stored only for the period your account is active or as required under applicable law in your eligible region. When an account is closed, data is retained only where retention is legally required, then removed according to our internal schedule.
We use cookies to keep your session active, remember your login state and measure how pages are used. You can adjust cookie preferences through your browser settings, though disabling certain cookies may affect how your account session behaves across devices.
Access to your stored information is restricted to authorised personnel and the systems needed to operate your account. When you use Maya or GrabPay, payment data passes through encrypted channels managed by those providers — we receive only a transaction reference.
When this Privacy Policy changes in a material way, we will note the update on this page. The current version is always what applies to your account. Check this page after any account notification you receive about policy changes.
These are the questions we hear most often from account holders about data, rights and how this policy works in practice.
During registration we collect your name, email address, contact number and any verification documents needed to confirm your account. Once your account is active, we also log session and transaction reference data tied to your activity, including payment method references for Maya, GrabPay and Bank Transfer.
Yes. Log in to your account and go to the profile section of your dashboard. Your registered details are displayed there. If you want a broader summary of what we hold beyond the profile view, contact our support team with your account reference and we will respond with the relevant details.
Contact our support team through email or live chat, specify which field is incorrect, and include your registered email or username. We verify your identity before making any change to protect your account from unauthorised edits.
No. Game studios supply content to the platform lobby but do not receive your personal account data through normal play sessions. Your information stays within pko777's operational systems and the payment processors needed to handle your Maya, GrabPay or Bank Transfer transactions.
After account closure, data is kept only for the period required under applicable law in your eligible region. Once that retention period ends, personal information is removed according to our internal schedule. You can ask about the specific period by contacting support with your account reference.
Your payment credentials are handled directly by GrabPay or Maya under their own security and privacy framework. pko777 receives only a transaction reference and the amount — not your full wallet credentials or card details. That reference is what appears in your account wallet history.